Merchandise must be returned within 14 days.
Merchandise must not be worn, altered, or washed.
Merchandise must have all tags/hygiene sticker attached and be returned in original packaging.
Please note that some items from Hareway will be shipped with an attached security tag.
Merchandise returned without its original security tag, or a damaged security tag, may result in a delayed return or may not qualify for a return.
Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
Sale items may not be returned.
Refunds will be in the form of credit into your Hareway account ONLY.
OTHER INTERNATIONAL RETURNS
Complete the return form included in your order and re-package your merchandise securely.
Cover or remove any original mailing address label or carrier barcodes from package.
Place the return form from your original invoice on the outside of your package, along with your customs document, to expedite delivery.
Please send your return to:
47 Kallang Pudding Road, #06-03 Crescent @ Kallang
Ship your package using a trackable, insured shipping method. Hareway cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.
You will receive an email once your return has been processed. Please allow 5 business days from the time we receive your return for it to be processed.
If your package arrives at Hareway within the 14-day timeline specified above, your returns will be processed within 5 business days. You will be notified via email to the address listed on your account when this transaction has taken place. Refunds will be in the form of credit into your Hareway account.